Contact

We would be honored and privileged to support your journey. To help determine if Kristin Tomczak, LMHC, LCPC is the best fit for your needs, please reach out so we can schedule a free 10-minute consultation. You will receive a response to schedule a time within 12-24 hours (likely much sooner).

Phone number: 786-936-4085

In a crisis or need immediate help?

Please contact 911 for immediate assistance. 

Additional supportive resources: 

The National Network of Local Crisis Centers: Call or text 988 or chat 988lifeline.org (available 24/7) or your preferred/local crisis line support number.

FAQs

  • Our goal is to make the first step in your mental health journey as quick and easy as possible. Simply fill out our contact form, and we will be in touch shortly to schedule your free 10-minute consultation call. During this call, we will discuss your therapy needs and general information.

  • Prior to your first appointment, you will receive an email with a HIPAA secure Zoom link for your specific appointment date and time. You can access Zoom from your smartphone, tablet, computer, or laptop (assuming there is a built-in camera or one is attached). Although video conferencing is the main recommendation for telehealth appointments, I also offer phone sessions as an option if preferred or just needed once in a while. The most important thing is to find a private space for your session so you can be focused on you and only you!

  • During your free 10-minute consultation call, we will discuss what brings you to therapy and what you’d like to gain from your treatment. This phone call will help determine if your needs and what I can provide are a match. In the event they are not, that is okay. I will offer referral information and you will still be one step closer to connecting with a therapy provider who will work for you to meet your mental health needs.

  • Our self-pay rates (for those without insurance) are as follows:

    Psychosocial assessment/evaluation (initial appointment): $150

    Follow-up therapy appointments: $95

  • Yes! You Matter Therapy Services is credentialed with most major insurance companies. See the full list of insurance we accept here.

  • Your session time is important! With this said, scheduling conflicts do happen and we understand this. If you need to cancel and/or reschedule an appointment, please provide 48 hours notice. This allows someone else who could benefit from an appointment at that specific time/date to be scheduled. 

    If you are unable to cancel within the requested time frame (48 hours prior to your appointment time) or are not available for your appointment, a $50 fee will be charged to your credit card on file.

    *Extenuating and emergency situations will be tended to differently.